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READ THIS FIRST: "I payed for premium but after 2 days my membership is back to normal. WHY?"
The reason is that the status of your transaction is VOID. This means that your bank denied the transaction or you didn't pass all the verification procedures. Even if there is a charge in your statement the money are not actually taken and they will return in your card soon. You can try to pay again after 24 hours. There is no need to contact us about this because we can't help in this case.


Please read "Frequently Asked Questions" first.


IF YOU DON'T FORGOT YOUR USERNAME OR PASSWORD CLICK HERE
IF YOU CAN'T LOGIN CLICK HERE

1. How can I register?
2. I can't login.
3. I forgot my possword.
4. Can't watch videos.
5. How can I cancel my membership?
6. I uploaded 1 video where are my premium points?
7. My credit card was declined. Why?
8. I downloaded videos but can't watch them.
9. When I register an error occured: "This email address is already taken"


Please read "Frequently Asked Questions" first.

!!!IMPORTANT. PLEASE READ: We are aswering to every e-mail every working day (no exeptions). If you din't recieve an answer from us this means only that your antispam filter don't let our e-mails to go trough. Please, check your spam/junk folder.


Your E-Mail Address:
Username (optional)
Password (optional)
Subject:
Message: Please explain your problem in details. What are you doing and what happens. Don't write just "I can't log in. Why?".
 
IF YOU DON'T FORGOT YOUR USERNAME OR PASSWORD CLICK HERE
IF YOU CAN'T LOGIN CLICK HERE


Friquently Asked Questions




1. How can I register?
CLICK HERE. Choose your username, password and give a valid e-mail address. We need e-mail only to resend your password if forgoten or to inform you about important updates on the site.


2. I can't login.
You neet to enable coockies of your browser. Be careful when you type in your username and password (Dogfan, dogfan and DODGFAN are differnt usernames). We destinguish capital from small letters.


3. I forgot my possword.
Using the the e-mail you gave when you register and your username you can change your password CLICK HERE .


4. Can't watch videos.
To watch videos you need flash plugin to be installed. It's free. CLICK HERE to install flash plugin


5. How can I cancel my membership (stop rebills)?
If you are free member you don't need to cancel. Your account will be deleted if you don't enter the site for more than a month. If you are a premium click on the link on the bottom "cancel membership"

6. I uploaded 1 video where are my premium points?
You will recieve your points WHEN and IF we approve your video. We do not approve videos that are not related to nimal sex and that already exists in our database.


7. My credit card was declined. Why?
This is due to the anti-fraud filter of the billing company. We are realy sorry but we can't do nothing about.


8. I downloaded videos but can't watch them.
You can watch the videos in your browser or you can use video player like this free player.


9. When I register an error occured: "This email address is already taken"
This means that you already have an account. If you are trying to upgrade to premium you don't need another account. Just log in with your existing one and click on the link "Upgrade to Premium"

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